Expert Auto Service You Can Trust

N Benny

a year ago

I’m super thankful I found this shop. I had called around different places to get my Audi fixed because it was having a coolant leak issue and most places would turn me down because they didn’t work on Audi. I found this place and they took me in. I got my Audi fixed ( they replaced two items in my coolant system) and I had my car ready in 2 days. Runs good now and leak is gone

Candice Wize

a year ago

Wonderful folks, and they made the diagnostic, work approval, communication and payment very simple. They did a great job getting my '95 Miata back up and running after a long hibernation! I will definitely be a repeat customer for my beloved Mazdas:)

Chelsea Spackler

a year ago

My 2018 Audi was throwing a code for RPM/Coolant malfunction, called Importmasters and they did a diagnostic test on it. Found out it was my water pump, they replaced it and were so easy to communicate with. Larry sent a personal text after the service was completed to make sure my car was running good. Great experience, highly recommended!

Matt Hoover

a year ago

I'm not a fan of Audi dealers and the team at Importmasters was able to help me avoid them entirely. I needed a newly installed steering module recalibrated which is typically a dealer only service but they were able to perform all the necessary steps to properly recalibrate my new module and get me on my way. I'll definitely go back!

Mike Shilko

Edited 7 months ago

FYI: The review below was for the previous owner (Mike), I have not yet been back to the current owners shop. I have taken my Passat here several times and have always received good service and a fair price. The owner will even discuss DIY repairs if you want to make some of the repairs yourself. I don't mind doing most things that do not require special tools or are beyond my ability, and he is cool with that as a fellow enthusiast. I gave only 4 stars because I have not been there too often, and don't feel I can warrant this rating yet, but I am taking my car back this week and will update then. Definitely recommend!! Changed to 5-stars as this is the only place I take my VW for service and they have always done it right the first time for a fair price. Thanks guys. Update: I have been here a few times since my initial review and I think they rate a 5. Mike is very straight-forward and honest about all repairs, and I don't easily trust car repair people.

Justin Allen

2 years ago

Larry and his team were fantastic, and took great care of my Golf R. They were super professional, didn’t try and talk me into extra things, and they made a list of recommended repairs with quotes for when I can get them done. They even got my car done earlier than expected! You can really tell that this team stands behind their work, and are truly passionate about what they do. Will absolutely use them in the future, and recommend them to friends and family. Thank you again Larry and Team!

Tesah Graham

a year ago

VW Jetta, routine services and several repairs were made. Excellent service and communication. Very reasonable wait time for the repairs needs. I really like the email process for recommendations and payment. Great first time experience and glad to finally have a shop I feel like I can trust!

Jason Ransom

10 months ago

I dropped off my Mercedes for a steering wheel fix and they quickly and accurately diagnosed the problem and fixed it. In addition, they gave the car a hard look and did find a cracked rear coil spring. This was unexpected but appreciated very much as I had just repaired a bent rim on that wheel and obviously it was bent because of bad spring. I will use them again for sure.

Sydney Hanson

11 months ago

I had some work done on my Subaru about a week ago and I'm delighted with the results. Their communication was very good, customer service was very personal, and the price was very reasonable. I will absolutely be coming back for maintenance in the future!

Thomas Champion

2 months ago

I’ve been taking my car to Importmasters for the last two years and my experiences have been nothing but great. Their prices are fair and I’ve had zero issues with their work. They recently performed a piston ring soak as my older model suv which had been consuming a lot of oil between oil changes. The issue has completely resolved. I’d recommend them to anyone.